AAA Compliment



Sent: Wednesday, December 08, 2010 1:13 PM


Cc: Contractor Relations

Subject: AAA ERS Compliment -

Dear Mr. James:

I am pleased to be able to pass on the appreciation of AAA Member, Jane Doe, for outstanding service received from your service tech.  Please reference call number 1234 on December x, 2010 for recognition of your employee.

Ms. Doe called to compliment James Auto Body for the service she received.  She said that George, the owner, was very helpful.  She could not have asked for a better experience.

All of us at AAA Auto Club South continually strive to achieve superior service on behalf of our Members, and James Auto Body & Repair, Inc. is a key part of that service staff.  You do an outstanding job in serving Members in a distressful situation, and it is truly appreciated.

On behalf of all of us at AAA Auto Club South, please accept my thanks for taking such good care of our Member.


Automotive Services

Management Team

AAA Auto Club South